Creators HENDRA LAORENS Contributors Hartono Subagio (Examination Committee 1); Sugiono Sugiharto (Advisor 1) Publisher Universitas Kristen Petra Language Indonesian Theme Digital Theses Category Undergraduate Thesis Sub category Skripsi/Undergraduate Thesis Source Skripsi No. 385/EM/1995; Hendra Laorens (31490103) Subjects SELLING