Advanced manufacturing technology implementation process in SME: critical success factors

The aim of this paper is to present critical factors that constitute a successful
implementation of the Advanced Manufacturing Technologies (AMT) in Small Medium Enterprise
(SME). Many large companies have applied AMT and the applications have shown significant
results in this global market era. Conveniently, these phenomenons are also engaged to Small
Medium Enterprises (SME) that of high demands on performing high quality product, fast
delivery, reliable and more flexible. The implementation of AMT follows several processes
namely pre installation, installation, improvement and mature. In order to guarantee the
succesfull of running these processes, one should consider the Critical Success Factors (CSF). We
conducted a survey to 125 SMEs that have implemented AMT, and found that the CSF for each
process is moderately different. Good leadership is the main critical success factor for preparing
and installation of the AMT. Once the AMT started or installed and arrived at growth stage, the
financial availability factor turns into a critical success factor in the AMT implementation. In,
mature stage, the support and commitment of top management becomes an important factor for
gaining successful implementation. By means of factor analysis, we could point out that strategic
factor is the main factor in pre-installation and installation stage. Finally, in the growth stage
and mature stage, both tactical and strategic factors are the important factors in the successful of
AMT implementation.

Jani Rahardjo; SALLEH BIN YAHYA Unknown Universitas Kristen Petra English eDIMENSI Journal Unknown Jurnal Teknik Industri, Vol. 12, No. 2, Desember 2010, 101-108; Jani Rahardjo (89-015 ), Salleh bin Yahya (NA00000786 ) PRODUCTION ENGINEERING; MANUFACTURING PROCESSES

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