The Implication of customer focus selling as a strategy to increase the number of customers at BCA Diponegoro Branch in Surabaya

helen JACOB ISKANDAR (Advisor 1); MICHAEL SULIYANTO (Examination Committee 1) Universitas Kristen Petra English Digital Theses Diploma 2 Final Project Final Project No. 051/PBE/1998; Helen (92296045) CONSUMER BEHAVIOR; CONSUMERS-RESEARCH

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