Analisa kepuasan pelanggan dalam menggunakan kembali jasa kurir pada agen PT Pronto Worldwide Couriers di Surabaya

Creators HENDRO SANTOSO Contributors KRESNAYANA YAHYA (Advisor and Examination Committee) Publisher Universitas Kristen Petra Language Indonesian Theme Digital Theses Category Undergraduate Thesis Sub category Skripsi/Undergraduate Thesis Source Skripsi No. 365/EM/1995; Hendro Santoso (31490178) Subjects CONSUMER BEHAVIOR; CONSUMER SATISFACTION

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Coverpdf238 KB
Abstract TOCpdf337 KB
Chapter 1pdf519 KB
Chapter 2pdf776 KB
Chapter 3pdf376 KB
Chapter 4pdf1.7 MB
Conclusionpdf375 KB
Referencespdf176 KB
Appendicespdf3.6 MB