Pengaruh ketepatan waktu pengiriman, keamanan barang, dan tarif yang ditentukan perusahaan PT. Antar Nusa terhadap kepuasan pelanggan [permalink]

Author
• (31497285) IMELDA YULIANAWATI S

Contributor
• (85-008) Bambang Haryadi
• (96-010) Richard Von Llewelyn

Publisher
Universitas Kristen Petra

Year : 2001

Subject
1. CONSUMER RESEARCH
2. CONSUMER SATISFACTION

Keyword
satisfaction, customer

Category
s1 - Skripsi/Undergraduate Thesis (Program Studi Manajemen)

Language
Indonesian

Rights
Skripsi No. 1516/EM/2001; Imelda Yulianawati Suhardi (31497285)
The resource(s) is/are owned by the Creator/Contributor.Reproduction & distribution for non-commercial purposes is permitted provided that the credit for the Creator/Contributor and the source are explicitly stated,and no alteration are made

FILE(s)

1. jiunkpe-ns-s1-2001-31497285-805-antar_nusa-cover.pdf (522.76 kB) - [permalink]

2. jiunkpe-ns-s1-2001-31497285-805-antar_nusa-abstract_toc.pdf (521.35 kB) - [permalink]

3. jiunkpe-ns-s1-2001-31497285-805-antar_nusa-chapter1.pdf (666.54 kB) - [permalink]

4. jiunkpe-ns-s1-2001-31497285-805-antar_nusa-chapter2.pdf (952.78 kB) - [permalink]

5. jiunkpe-ns-s1-2001-31497285-805-antar_nusa-chapter3.pdf (628.95 kB) - [permalink]

6. jiunkpe-ns-s1-2001-31497285-805-antar_nusa-chapter4.pdf (685.42 kB) - [permalink]

7. jiunkpe-ns-s1-2001-31497285-805-antar_nusa-conclusion.pdf (583.06 kB) - [permalink]

8. jiunkpe-ns-s1-2001-31497285-805-antar_nusa-appendices.pdf (1.1 MB) - [permalink]