A Study on politeness strategies used by the interviewers in a foreign exchange company - Digital Collection of Petra Christian University

The use of politeness strategies is one of the speaking styles which are usually used by people in order to make the communication process between speaker and hearer go smoothly. According to Brown and Levinson the politeness strategies themselves are divided into two, i.e. the positive politeness and negative politeness. The Writer conducted this study in order to find out what politeness strategies are used by the interviewers, what positive politeness strategies are mostly used by interviewers and what negative politeness strategies are mostly used by interviewers. In this research, the writer uses descriptive approach . In conducting the research, the writer uses the recorded material containing the process of interview. The interview was taken from PT Money Mall, a kind of International standard company dealing with the foreign currency in looking for clients to invest money. There are four interviews. The interviewers as Marketing Managers and the interviewees as the job applicants. The data consist of the interviewers? utterances, which are underlined and numbered The writer uses Brown and Levinson?s criteria about the positive and negative politeness. There are fifteen strategies of positive politeness and ten strategies of negative politeness. After four interviews had been analyzed, they are. combined into one table containing the number of strategies from the whole interview, together with the table explanations and table of percentage of the politeness strategy as the findings. The finding also discusses the tendency or the reasons why the interviewer used certain expressions showing the certain strategies. Finally, the writer tries to interpret what the writer has found by using the theories connected with the politeness strategies itself and he related with P,D, R rating concerned with the positive and negative politeness. In conclusion, the writer concludes that the interviewers use more positive politeness than negative politeness.

Contributor
• (76-012) Josefa Juniarti Mardijono
• (88-011) Ester Harijanti Kuntjara

Keyword
politeness strategies, sociolinguistics, linguistic, discourse analysis

Category
s1 - Skripsi/Undergraduate Thesis (Program Studi Sastra Inggris S-1)

Rights
Undergraduate Thesis No.1009; Hermanto Kodyat (11495114)
The resource(s) is/are owned by the Creator/Contributor.Reproduction & distribution for non-commercial purposes is permitted provided that the credit for the Creator/Contributor and the source are explicitly stated,and no alteration are made

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