An Analysis on the coda and complaint letters in Jawa Pos Metropolis watch based on narrative model - Digital Collection of Petra Christian University

This study observed the codas occurred in complaint letters which were
published in newspaper. It was analyzed based on Labov?s narrative model by using
qualitative approach. It focused on the types of codas and the relation between the
codas and the problems. The data were taken from twenty complaint letters which
were published in Metropolis Watch, a column for the readers to express their
thought in Jawa Pos, especially those which concerned with the damaged goods. The
findings show that there are four types of codas occurred in the complaint letters,
namely, Request, Question, Argument, and Appeal. Besides, the findings also show
that some complainers did not use any coda at all. Therefore, there are also some no-coda
letters. The occurrences of the types of codas were not influenced by the
problems that the complainers faced. There were no certain codas which occurred in
certain problems.

Contributor
• (01-034) SAMUEL GUNAWAN
• (94-029) Aylanda Hidayati Dwi Nugroho

Category
s1 - Skripsi/Undergraduate Thesis (Program Studi Sastra Inggris S-1)

Rights
Undergraduate Thesis No.02011402/ING/2005; Christin (11401174)
The resource(s) is/are owned by the Creator/Contributor.Reproduction & distribution for non-commercial purposes is permitted provided that the credit for the Creator/Contributor and the source are explicitly stated,and no alteration are made

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