Analisis faktor-faktor kualitas layanan yang mempengaruhi tanggapan konsumen pada Restoran Inasuki Shabu Shabu dan Restoran Kafe Trumps dalam memenuhi kepuasan konsumen di Surabaya [permalink]

Author
• (31494066) MIKEWATI KORY

Contributor
• (85-005) Thomas Santoso
• (94-064) Hasan Oetomo

Publisher
Universitas Kristen Petra

Year : 1998

Subject
1. CONSUMER BEHAVIOR
2. CONSUMER SATISFACTION
3. CONSUMERS-RESEARCH

Category
s1 - Skripsi/Undergraduate Thesis (Program Studi Manajemen)

Language
Indonesian

Rights
Skripsi No. 1037/EM/1998; Mikewati Kory (31494066)
The resource(s) is/are owned by the Creator/Contributor.Reproduction & distribution for non-commercial purposes is permitted provided that the credit for the Creator/Contributor and the source are explicitly stated,and no alteration are made

FILE(s)

1. jiunkpe-ns-s1-1998-31494066-16813-inasuki-cover.pdf (0 kB) - [permalink]

2. jiunkpe-ns-s1-1998-31494066-16813-inasuki-abstract_toc.pdf (259.92 kB) - [permalink]

3. jiunkpe-ns-s1-1998-31494066-16813-inasuki-chapter1.pdf (354.31 kB) - [permalink]

4. jiunkpe-ns-s1-1998-31494066-16813-inasuki-chapter2.pdf (659.54 kB) - [permalink]

5. jiunkpe-ns-s1-1998-31494066-16813-inasuki-chapter3.pdf (559.28 kB) - [permalink]

6. jiunkpe-ns-s1-1998-31494066-16813-inasuki-chapter4.pdf (569.66 kB) - [permalink]

7. jiunkpe-ns-s1-1998-31494066-16813-inasuki-chapter5.pdf (549.18 kB) - [permalink]

8. jiunkpe-ns-s1-1998-31494066-16813-inasuki-conclusion.pdf (277.28 kB) - [permalink]

9. jiunkpe-ns-s1-1998-31494066-16813-inasuki-references.pdf (203.6 kB) - [permalink]

10. jiunkpe-ns-s1-1998-31494066-16813-inasuki-appendices.pdf (3.63 MB) - [permalink]