Pengaruh stress pekerjaan dan kontak manusia terhadap kualitas hubungan dalam penjualan jasa [permalink]

Author
• (31495255) ELIZABETH SETJA ATMADJA

Contributor
• (85-011) Sugiono Sugiharto
• (97-035) Paul Miki Willy

Publisher
Universitas Kristen Petra

Year : 2000

Subject
1. MARKETING
2. CUSTOMER SERVICE

Keyword
management, consumer, customer, service, quality, marketing, stress, personnel

Category
s1 - Rangkuman Karya Ilmiah (Program Studi Manajemen)

Language
Indonesian

Rights
Rangkuman Karya Ilmiah No. 75/EM/2000; Elizabeth Setja Atmadja (31495255)
The resource(s) is/are owned by the Creator/Contributor.Reproduction & distribution for non-commercial purposes is permitted provided that the credit for the Creator/Contributor and the source are explicitly stated,and no alteration are made

FILE(s)

1. jiunkpe-ns-s1-2000-31495255-15974-stress-cover.pdf (398.73 kB) - [permalink]

2. jiunkpe-ns-s1-2000-31495255-15974-stress-abstract_toc.pdf (426.52 kB) - [permalink]

3. jiunkpe-ns-s1-2000-31495255-15974-stress-chapter1.pdf (865.68 kB) - [permalink]

4. jiunkpe-ns-s1-2000-31495255-15974-stress-chapter2.pdf (778.42 kB) - [permalink]

5. jiunkpe-ns-s1-2000-31495255-15974-stress-chapter3.pdf (813.72 kB) - [permalink]

6. jiunkpe-ns-s1-2000-31495255-15974-stress-references.pdf (289.9 kB) - [permalink]

7. jiunkpe-ns-s1-2000-31495255-15974-stress-appendices.pdf (3.1 MB) - [permalink]