Author
(31494282) WONG MIGA WATY
Contributor
(89-001) Nanik Linawati
(85-011) Sugiono Sugiharto
Publisher
Universitas Kristen Petra
Year : 1999
Subject
1. CONSUMER BEHAVIOR
2. CONSUMER SATISFACTION
3. CONSUMERS-RESEARCH
Keyword
customer satisfaction, customer behavior, total quality service, marketing management, retailing
Category
s1 - Skripsi/Undergraduate Thesis (Program Studi Manajemen)
Language
Indonesian
Rights
Skripsi No. 337/EM/1999; Wong Miga Waty (31494282)
The resource(s) is/are owned by the Creator/Contributor.Reproduction & distribution for non-commercial purposes is permitted provided that the credit for the Creator/Contributor and the source are explicitly stated,and no alteration are made