Analisis harapan dan kepuasan konsumen terhadap kualitas pelayanan di Bioskop Surabaya 21 Surabaya [permalink]

Author
• (31492270) AMELIA CITRA PRATIWI

Contributor
• (85-005) Thomas Santoso

Publisher
Universitas Kristen Petra

Year : 1997

Subject
1. CONSUMER BEHAVIOR
2. CONSUMER SATISFACTION

Keyword
consumer, service, cinema

Category
s1 - Skripsi/Undergraduate Thesis (Program Studi Manajemen)

Language
Indonesian

Rights
Skripsi no. 713/EM/1996; Amelia Citra Pratiwi (31492270)
The resource(s) is/are owned by the Creator/Contributor.Reproduction & distribution for non-commercial purposes is permitted provided that the credit for the Creator/Contributor and the source are explicitly stated,and no alteration are made

FILE(s)

1. jiunkpe-ns-s1-1997-31492270-10942-bioskop-cover.pdf (0 kB) - [permalink]

2. jiunkpe-ns-s1-1997-31492270-10942-bioskop-abstract_toc.pdf (2.04 MB) - [permalink]

3. jiunkpe-ns-s1-1997-31492270-10942-bioskop-chapter1.pdf (1 MB) - [permalink]

4. jiunkpe-ns-s1-1997-31492270-10942-bioskop-chapter2.pdf (1.22 MB) - [permalink]

5. jiunkpe-ns-s1-1997-31492270-10942-bioskop-chapter3.pdf (580.49 kB) - [permalink]

6. jiunkpe-ns-s1-1997-31492270-10942-bioskop-chapter4.pdf (9.53 MB) - [permalink]

7. jiunkpe-ns-s1-1997-31492270-10942-bioskop-conclusion.pdf (1.08 MB) - [permalink]

8. jiunkpe-ns-s1-1997-31492270-10942-bioskop-references.pdf (238.02 kB) - [permalink]

9. jiunkpe-ns-s1-1997-31492270-10942-bioskop-appendices.pdf (12.61 MB) - [permalink]